Volkswagen
Requirements, style guides and interactive prototypes for digital sales processes.
ProDigi
Online
UX for websites, portals and applications
UX agency for
digital products people understand
We research, structure and test websites, portals and applications. The result is clear user journeys and decisions that design and development can rely on.
Digital projects since 2005 · Working alongside business units, product teams and development
An answer to the central question
What a UX agency actually does
We study how people use a digital service, where they get stuck, and which change actually solves the problem. To do that we combine user research, information architecture, interaction design and testing with the business and technical conditions of the project.
The result is a documented basis for content, functionality and user journeys. It also shows what should be built first.
For public administration, universities and federal organisations we go deeper into this approach on our page UX agency for the public sector.
What you receive
- prioritised obstacles and requirements
- user journeys and prototypes you can verify
- workable specifications for design, editorial teams and development
Pflegewegweiser NRW
A complex advisory service, reorganised for different audiences and for mobile use.
NRW Ministry of Finance
Understandable career and application journeys, from the visual audit through to the new structure.
Since 2005
UX, design and development for companies, universities and the public sector.
A concrete way in
UX audit: clarity before the next decision
We examine a clearly bounded part of your website or one central digital journey. You receive concrete findings, prioritised results and recommendations for the next steps.
The audit suits existing websites, portals, forms and individual user journeys.
What the audit includes
- a scope defined together
- findings on concrete pages and journeys
- prioritisation by impact and effort
- a results session with a recommended next step
The UX audit replaces neither a user test nor a formal BITV or WCAG assessment. We offer those as services in their own right.
UX, evidenced by real projects
Three projects in very different contexts. Our role and our contribution are named in each case.
Volkswagen
For Volkswagen we supported digital sales processes from clarifying the requirements through interactive prototypes to style guides and design specifications ready to build.
Our role: UX concept work, requirements management, prototyping, style guides and design QA.
Generic symbolic image. For reasons of confidentiality we do not show any real applications or project-specific interfaces.
Pflegewegweiser NRW
A complex advisory service was reorganised for different audiences and for mobile use.
Our role: user interviews, personas, user journeys, usability analyses and UX workshops as the basis for the usage concept and the design system.
NRW Ministry of Finance
Understandable career and application journeys were developed from the visual audit through to the new structure, and are carried forward continuously.
Our role: strategy, UX/UI, Drupal delivery and ongoing development.
Going deeper for complex organisations
UX for public administration, universities and federal structures
Distributed responsibilities, systems that have grown over time, decentralised editorial work and accessibility all change the UX task. Our dedicated page shows how usage, organisation and technical conditions are brought together.
Your contact persons
Simon Kock
UX and strategy
Your contact for technical solutions, design and user experience issues
Michael Rietz
Project management and management
Your contact for project management, planning and process issues